The Kingfisher Privacy Policy

INTRODUCTION

This is the privacy policy of The Kingfisher Fishing Tackle Specialist CC.

(“The Kingfisher”, “us”, “our”, “we”) (Registration Number: 1996/004329/23) and the policy summarizes the plan the Kingfisher has implemented to protect your privacy.

The purpose of this policy is to describe the way that we collect, store, use, and protect information. This is info that can be associated with you or another specific natural or juristic person. It can be used to identify you or that person (personal information).

SCOPE

This policy applies to you if you are either a visitor to our website or a customer who has ordered the goods or services that we provide. Aspects of this policy will apply to each of you in certain circumstances.

ACCEPTANCE AND APPLICATION

By providing your details, browsing our website or purchasing goods from our website, you confirm and agree to the terms and conditions. Specifically, this privacy policy and your express consent thereto that we may collect, store and disclose.

By using this website, you warrant that you are 18 (eighteen) years of age or older. This means you are of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use this website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Condition.

PERSONAL INFORMATION

Personal information includes certain information that we collect automatically when you visit our website, certain information collected on registration of an account, certain information collected on purchasing of products; and optional information that you provide to us voluntarily.

This information could include your username and password, your name and surname, your email address, your physical address, or your cell phone number.

Financial Information

No payment information is collected through our website but maybe through 3rd party payment portals if relevant (Refer below). We may also collect sensitive personal information including your financial information such as your bank account details. This is in case we need to refund you to your bank account.

PURPOSE FOR COLLECTION

Your information is used to:

  • Personalise your experience on our website and to assist us in responding to your individual needs as best we can;
  • Improve your customer service requests and your support requirements;
  • Process your purchase transactions and to deliver the purchased product as requested;
  • Provide relevant email marketing if consented to by yourself in regard to our website, our stores, new products and promotions and any other updates we feel you would find relevant;

The Kingfisher will not use your personal information for any purpose other than as stated above, without your express consent. We will not use or disclose your personal information to third parties without your consent, unless the use or disclosure is:

  • required in order to comply with applicable law, order of court or legal process served on the Company; and/or
  • disclosure is necessary to protect and defend the rights or property of the Company.

The Kingfisher may need to disclose your personal information to certain employees and possibly to third party service providers. Both of whom who assist us to interact with you via our website or email, and thus need to know your personal information in order to assist us to communicate with you properly and efficiently.

We will ensure that all relevant employees and third party service providers that have access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your personal information.

We will not sell your information in any way or manner. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

PAYMENT

Your payment details are not stored by The Kingfisher but possibly maybe stored by Payfast, our payment portal of choice. Please refer to Payfast.co.za for their terms and conditions and their privacy policy (https://www.payfast.co.za/privacy-policy). The Kingfisher has no control of Payfast’s policies and implementation thereof.

COOKIES

This Website makes use of “cookies” to automatically collect information and data. This happens through the standard operation of the Internet servers. “Cookies” are small text files a website can use to recognize repeat users. This facilitates the user’s ongoing access to and use of a website. It allows a website to track usage behaviour and compile aggregate data. This allows the website operator to improve the functionality of the website and its content.

The type of information collected by cookies is not used to personally identify you. If you do not want information collected through the use of cookies then reject them. There is a simple procedure in most browsers that allows you to deny or accept the cookie feature.

Please note however that cookies may be necessary to provide you with certain features available on our Website, and thus if you disable the cookies on your browser you may not be able to use those features, and your access to our Website will therefore be limited.

Web beacons

Our website may contain electronic image requests (called a single-pixel gif or web beacon request) that allow us to count page views and to access cookies. Any image viewed as part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor or share any of your personal information. We merely use them to compile anonymous information about our website.

We collect certain information from web beacons on our website to compile anonymous information about our website.

CHANGES

We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website. Alternatively we may send you an email detailing the changes that we have made and indicating the date that they were last updated.

If you do not agree with the changes, then you must stop using the website and our goods or services.

SECURITY

The Kingfisher takes the protection of your personal information seriously and will:

  • treat your personal information as strictly confidential;
  • take appropriate technical and organisational measures to ensure that your personal information is kept secure. That it is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
  • promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
  • provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request; and
  • upon your request, promptly return or destroy any and all of your personal information in our possession or control.

We will not retain your personal information longer than the period for which it was originally needed. Unless we are required by law to do so, or you consent to us retaining such information for a longer period, we will not.

CHANGES TO PERSONAL INFORMATION

The Kingfisher may request you to update your personal information on the website. You are able to review or update any personal information that we hold on you by accessing your account. You can also email us, or phone us. Please note that in order to better protect you and safeguard your personal information, we may take steps to verify your identity. This will happen before granting you access to your account or making any corrections to your personal information.

CHANGE OF OWNERSHIP

If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal information we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal information migrating to a new owner, you may request us to delete your personal information.

TRANSFER TO ANOTHER COUNTRY

We may transmit or transfer personal information outside of the country in which it was collected. Personal information may be stored on servers located outside the country in which it was collected in a foreign country. The laws protecting personal information may not be as stringent as the laws in the country in which it was collected. You consent to us processing your personal information in a foreign country whose laws regarding processing of personal information may be less stringent.

We may not transfer your personal information outside the country in which it was collected to a foreign country without your permission. OR We may transfer your personal information outside the country in which it was collected to a foreign country.

UPDATING OR REMOVING

You may choose to correct or update the personal information you have submitted to us. If you wish, you may also choose to have all your data removed by either calling us on 031 368 3903 or email  info@kingfisher.co.za.

You may choose to update or remove the personal information you have submitted to us.

LIMITATION

We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third party websites.

ENQUIRIES

If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please contact us.